If you’ve ever wanted to know more about what it’s like to work at Automattic or are curious about the role of a Happiness Engineer, check out this short video for a peek at what my workday is like. And if you’re a feline fan, watch for a brief cameo by my most camera-friendly cat, Finnegan.
I was honoured to be part of this Career Spotlights series for YES Montreal, an organization that provides resources and encouragement to English-speaking Montrealers looking to build a career in this city.
Kathryn Presner 
7 replies on “Spotlight on Happiness Engineering”
Thank you Kathryn for sharing insights about the work culture of HE. I am thinking of applying for the post and am looking for such in-person reviews from the HEs themselves so yeah it is very much helpful. I would appreciate if you could post about how the selection process takes place and how many places are vacant for the HE post. I would like to reach you through email if you are comfortable with that. 🙂
The Happiness Engineers are without doubt the best, most friendly and efficient customer service team anywhere.
Ever.
No contest.
Aw – thanks so much for the kind words, most appreciated! I’ll share this with my Happiness Engineering colleagues.
Hi Kathryn! Thank you for providing insight on the role of Happiness Engineer! I recently stumbled upon the position and, just like you, my eyes lit up! I have a new goal of one day becoming an Automattician. I’m currently 24 and have an IT degree. Do you have any advice on becoming an Automattician or do you believe I should apply now and hope for the best? Thanks in advance! It’s great to learn about Automattic and the diverse community it holds!
Hi Eallas, I’m glad to hear your eyes lit up, that’s always good sign that something has really resonated! If you’re interested in Happiness Engineering, I wrote a post a while back that might help you decide if you’re ready to apply. Whatever you decide, I wish you all the best in your journey!
Thanks for the response Kathryn! This position continues to resonate within me and I’m working on becoming a great fit for it! I’ll look over your post and really get to know more on truly being a Happiness Engineer! Thanks you so much for your help and I look forward to the next time we cross paths! Until then, I also wish you the best, especially with the holiday season!
Wow, this is really insightful. Onward!